Faculty Workshop - Session I: Crucial Conversations - Setting the Stage

Wednesday, January 29, 2014
11:30 AM - 1:30 PM
W256 GH
Event Type
Conferences and Workshops
Jane Holland
+1 319 335 8067

Taught by Candace Peters, UI Learning & Development.

 You will learn:

-The elements of a crucial conversation.

-How to detect when the conversation is becoming emotionally charged.

-How you can positively influence the tone of a conversation.

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